Shipping Within Australia
We Use Australia Post or Sendle Couriers for shipping/postage (depending on address)
Regular post & Sendle Couriers $9.15. Flat Rate Express Parcel Post $12.15 per order.
Orders over $95 are FREE within Australia. No coupon code required.
We ship to PO Boxes, and you do not need to sign for your parcel.
Orders will ship within 2-4 business days, time to the destination by Express Post delivery, usually next business day. However, the delivery services available to you, and the speed at which your items will be delivered, depends on whether your ‘to’? and ‘from’ (QLD 4305) postcodes fall within a service’s delivery network, please visit Australia post.
Once your order has been processed, you will be sent an email with an Australia Post tracking number that can be used on http://auspost.com.au/track/track.html to track your order. Or with Sendle couriers they will contact you with tracking via email.
All orders must be paid for before shipping. See payment page for more information.
International Shipping
Our online shopping cart offers international shipping to:
New Zealand $25.0 Flat Rate Shipping ($ AUD up to 500g)
Orders ship within 2-4 business days, allow an extra 6-10 days for delivery to your destination; this excludes any unforeseen customs delays out of our control.
Australia Post with will deliver parcels. Pack & Track International, no signature required, includes tracking number.
Returns & Exchanges
Due to the nature of our hand blended products and the unique skin features we all poses, our returns and exchange will not be offered for general dissatisfaction.
I urge you to try our sample products first. I will be glad to include samples of any product along with your order at your wish. Please specify your request in the message section at checkout.
I honestly want you to be happy with your Miskin Organics skin care experience. I am really excited to introduce you to my product collection.
I will readily replace any damaged or defective items or refund your original purchase price. Please download and complete the product-return-form-miskin-organic-skin-care-and-beauty-products and email amanda@miskinorganics.com.au.au within seven days of delivery and I will take care of you.
Please do not return any products until you have filled out and submitted the product return form and have been contacted by Amanda at Miskin Organics.
No returns or refunds will be granted following seven days after delivery. Returns to be sent at the cost and risk of the sender. We do not take any responsibility for items lost in the post when being returned to Miskin Organics.
Refunds
Once we receive your returned products and the completed product return form, we will process your refund or replacement within 24 hours. If your refund is approved, we will initiate the refund to the original method of payment (e.g., Paypal, ).Credit C). I will notify you of the outcome by email.
